Privacy Policy
FieldAnchorgear.com respects your privacy and is committed to protecting your personal information.
Information We Collect
When you place an order or interact with our website, we may collect:
• Name
• Shipping and billing address
• Email address
• Payment information
• Order history
Payment information is processed securely through our payment providers and is not stored on our servers.
How We Use Your Information
Your information may be used to:
• Process orders
• Provide customer support
• Send order updates
• Improve our website and services
We do not sell or rent your personal information to third parties.
Marketing Emails
If you opt into our mailing list, we may send occasional emails about new products or promotions. You can unsubscribe at any time.
Security
We implement industry-standard security measures to protect your personal information.
Contact
For privacy questions, please contact us.
Return & Refund Policy
We stand behind our products and want customers to be satisfied with their purchase. Due to the nature of trapping and outdoor equipment, we offer limited returns.
Return Eligibility
Items may be returned if:
• A return request is made within 14 days of delivery
• The item is unused and in original condition
• The product is returned in its original packaging
Customers are responsible for return shipping costs.
Non-Returnable Items
The following items cannot be returned:
• Used trapping equipment
• Opened bait or lure products
• Custom or small-batch products
• Clearance or discounted items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
Damaged packages or product damaged by shipping vendor shall be the responsibility of the shipping carrier. See below Shipping Policy.
We will replace the item or issue a refund if necessary.
Refund Processing
Once the returned item is received and inspected, refunds will be issued to the original payment method.
Shipping costs are non-refundable.
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days.
During peak trapping season, holidays or promotions, processing times may be slightly longer.
Shipping Methods
Orders are shipped using standard carriers such as USPS, UPS, FedEx or other reliable carriers.
Shipping times vary depending on location and carrier performance.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order.
Lost, Delayed or Damaged Shipments
Once an order has been shipped, FieldAnchorgear.com is not responsible for delays and/or damages caused by shipping carriers.
Customers should contact the carrier directly regarding delivery delays and damages.